Last Updated on January, 16, 2026
1. Purpose and Scope
A.C.N 662 678 060 Pty Ltd T/AS The Deal Trove (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) set out in Schedule 1 to that Act. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information, as well as how you can access and correct it.
2. Collection of Personal Information
We only collect personal information that is reasonably necessary for our business functions and activities, or where required by law. This may include: (a) Identification and contact information such as name, postal address, email address, and telephone number; (b) Financial or eligibility information provided during assessments (including income band, employment status, insurance details, or loan balance); (c) Technical data such as browser type, IP address, device identifiers, and cookies or analytics data. We generally collect this information directly from you through our website or communications. Where it is unreasonable or impracticable to do so, we may collect it from a third party that you authorise.
3. Purpose of Collection and Use
We collect, hold, and use personal information for the following purposes: (a) To assess your eligibility for our products or services; (b) To facilitate referral or introduction to one of our trusted partners, if you consent; (c) To communicate with you about products, services, and offers; (d) To improve the quality, functionality, and user experience of our website and business; (e) To comply with our legal and regulatory obligations; and (f) To manage business operations, security, and risk. We will not use or disclose your personal information for any secondary purpose unless you have consented, or such use or disclosure is otherwise permitted under the Privacy Act 1988 (Cth).
4. Referral Arrangements and Commissions
The Deal Trove Pty Ltd operates as a referral and information platform. We are not a lender, insurer, or financial adviser. If you choose to be referred to a partner: (a) We may disclose relevant personal information to that partner to facilitate your engagement with them; (b) We may receive a referral fee, commission, or other benefit from that partner; and (c) Such arrangements do not affect the cost or terms of the partner’s service to you. We ensure that all referral partners maintain privacy standards consistent with the APPs.
5. Disclosure of Personal Information
Some partners or service providers may operate outside Australia. Where personal information is likely to be disclosed overseas, we take reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles (APP 8). Where such steps cannot be taken, we will obtain your consent prior to disclosure.
6. Overseas Disclosure
Some partners or service providers may operate outside Australia. Where personal information is likely to be disclosed overseas, we take reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles (APP 8). Where such steps cannot be taken, we will obtain your consent prior to disclosure.
7. Data Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These include: (a) Secure servers and encrypted communications; (b) Restricted access controls; and (c) Regular review and testing of our data security measures. When personal information is no longer required, it is securely destroyed or de-identified in accordance with APP 11.
8. Cookies and Tracking Technologies
You may request access to, or correction of, personal information held by us by contacting us using the details below. We will respond within a reasonable period as required by APPs 12 and 13.
9. Access and Correction
Our services and partners may operate outside Australia. Where this occurs, we take steps to ensure your data is handled in accordance with the Australian Privacy Principles.
10. Direct Marketing and Opt-Out
We may use your personal information to send marketing communications about our products and partner services if you have consented or where permitted by law. You may opt out at any time by using the unsubscribe link or by contacting us directly.
11. Complaints
If you believe we have breached the Privacy Act 1988 (Cth) or the APPs, you may contact us in writing. We will acknowledge your complaint within 7 business days and seek to resolve it within 30 business days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au or 1300 363 992.
12. Force Majeure
We are not liable for any failure to comply with this Privacy Policy or the Privacy Act 1988 (Cth) arising from events beyond our reasonable control, including but not limited to acts of God, natural disasters, power failures, cyberattacks, war, pandemic, government restrictions, or industrial disputes.
13. Limitation of Liability
To the extent permitted by law, we exclude all liability for any loss or damage (including consequential or indirect loss) arising from or in connection with the use or disclosure of your personal information in accordance with this Privacy Policy. Nothing in this clause limits your rights under the Australian Consumer Law contained in Schedule 2 to the Competition and Consumer Act 2010 (Cth).
14. Jurisdiction
This Privacy Policy is governed by the laws in force in New South Wales, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.
15. Amendments to this Policy
We may amend this Privacy Policy from time to time to reflect legislative changes, regulatory guidance, or internal practices. The current version will always be published on our website and supersedes any prior version.
Contact Us
The Deal Trove
Email: hello@thedealtrove.com
Website: www.thedealtrove.com
Postal Address: Level 3/154 Varsity Parade, Varsity Lakes QLD 4227
ABN: A.C.N 662 678 060 Pty Ltd T/AS The Deal Trove
